Shipping and Delivery

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At GUZAVERINO, we want your new home decor pieces to arrive safely, quickly and ready to brighten your space. Here's how we process and ship your orders.

Order Processing
Orders are generally processed within 1 to 3 business days once your payment has been confirmed. During peak periods, such as holidays or promotional sales, processing may take slightly longer. We appreciate your patience during these times.

Shipping Times
Once your order has been dispatched, the delivery time depends on your location and the shipping method selected at checkout. Standard delivery within Germany typically takes 2 to 5 business days. Delivery to other EU countries typically takes 4 to 10 business days.

Please note that these times are estimates and cannot be guaranteed. Deliveries may be affected by circumstances beyond our control, including:

1. Delays on the part of the carrier.

2. Customs clearance for shipments outside the EU.

3. Public holidays.

4. Severe weather conditions.

5. Unforeseen logistics disruptions.

Larger or bulkier items, such as shelves, mirrors or tall floral arrangements, may be shipped separately from the rest of your order and can take slightly longer to arrive.

Shipping Costs
Shipping costs are calculated at checkout based on your delivery address, the size and weight of your order and your chosen shipping method. All shipping costs are clearly displayed before you complete your purchase.

Packaging
Many home decor items are delicate, so we pack every order with extra care. Fragile pieces such as ceramics, glass and lamps are securely cushioned to protect them during transit. When your parcel arrives, please inspect it and let us know promptly if anything is missing or damaged.

Order Tracking
As soon as your order has shipped, we'll send you a confirmation email with tracking details where available, so you can follow your parcel every step of the way to your door.

Incorrect Shipping Information
Please double-check your delivery address before completing your order. GUZAVERINO cannot be held responsible for delays or unsuccessful deliveries resulting from incorrect or incomplete address details provided at checkout.

Lost or Damaged Parcels
If your order arrives damaged or does not arrive at all, please contact us at info@guzaverino.com as soon as possible. If an item is damaged, photos of the product and packaging help us resolve the issue faster. We'll support you and work with the carrier to find a solution.

Questions
If you have any questions about your order status or our shipping process, feel free to email us anytime at info@guzaverino.com.