Privacy Policy 

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At GUZAVERINO, protecting your privacy matters to us, and we handle the personal information you entrust to us with care. This Privacy Policy explains which data we collect, how we use it and what rights you have regarding your information.

1. Who We Are

GUZAVERINO is operated by the following company, which acts as the controller responsible for processing your data:

SB International UG (haftungsbeschränkt)
Represented by the Managing Director: Ilias Sighaoui
Fährstraße 217, 40221 Düsseldorf, Germany
Email: info@guzaverino.com

1. Information We Collect

When you visit our website or place an order, we may collect the following:

Contact details, such as your name, email address, phone number and delivery address.

Order details, including the products you purchased, the order value and confirmation of payment.

Technical data collected automatically when you browse our website, such as your IP address, browser type and device information.

Records of your communication with us, if you get in touch with our customer support team.

We do not require any information about your home or living space to complete a purchase. If you choose to send us photos of your room or details about your space when asking for styling advice, we use that information only to respond to your request.

1. How We Use Your Information

We use your personal data to:

Process, ship and deliver your orders.

Communicate with you about your order or answer your enquiries.

Improve our website and expand our product range.

Comply with our legal and tax obligations.

Send you marketing emails, where you have given your consent.

1. Legal Basis for Processing

In accordance with the EU General Data Protection Regulation (GDPR), we process your personal data on one of the following legal grounds: the performance of a contract with you (Art. 6(1)(b) GDPR), compliance with our legal obligations (Art. 6(1)(c) GDPR), our legitimate business interests (Art. 6(1)(f) GDPR), or your consent (Art. 6(1)(a) GDPR).

1. Sharing Your Information

We do not sell your personal data. We share it with third parties only where this is necessary to operate our shop and provide our services to you:

Shipping and logistics partners, so they can deliver your order.

Payment service providers, so your payment can be processed securely. The payment options available to you are displayed at checkout. When you select one, your payment details are transmitted directly to that provider and processed under its own privacy policy.

IT and hosting providers that support the operation of our website and online shop.

Email service providers, if you have subscribed to our newsletter.

Public authorities, where we are legally required to do so.

All service providers we work with are obliged to handle your data securely and in compliance with applicable data protection law. Where they process data on our behalf, we have concluded data processing agreements with them. If your data is transferred to a country outside the European Economic Area, we ensure that appropriate safeguards are in place, such as the EU Standard Contractual Clauses.

1. Data Retention

We store personal data only for as long as necessary to fulfil the purposes described in this policy, or for as long as required under German tax and commercial law. These laws may oblige us to retain certain order and invoice records for several years.

1. Your Rights

Under the GDPR, you are entitled to:

Request access to the personal data we hold about you.

Request the correction of inaccurate or incomplete data.

Request the deletion of your data, subject to statutory retention obligations.

Object to or request the restriction of certain processing activities.

Receive your data in a structured, portable format.

Withdraw your consent at any time, where processing is based on consent.

Lodge a complaint with a data protection supervisory authority. The authority responsible for us is the Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia).

To exercise any of these rights, please contact us at info@guzaverino.com.

1. Cookies and Similar Technologies

Our website may use cookies and similar technologies for the following purposes:

Essential cookies, which are required for the website to function, for example for your shopping cart, login and checkout. We use these based on our legitimate interest in operating a functional online shop.

Preference cookies, which store your settings, such as language or currency.

Analytics cookies, which help us understand how visitors interact with our website so we can improve it.

Marketing cookies, which are used to display relevant advertising or measure the performance of our campaigns.

Preference, analytics and marketing cookies are only set once you have given your consent via our cookie banner. The banner lists the specific services we use, their purpose and how long their cookies are stored. You can withdraw or adjust your consent at any time through the cookie settings on our website or in your browser.

1. Newsletter

If you subscribe to our newsletter, we will use your email address to send you news, offers and updates from GUZAVERINO. Your subscription only becomes active after you confirm it (double opt-in). You can unsubscribe at any time using the link included in every email or by contacting us at info@guzaverino.com.

1. Data Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse, including encrypted SSL/TLS connections throughout our website. Please note, however, that no method of transmitting data over the internet is entirely secure, so we cannot guarantee absolute security.

1. Children's Privacy

Our website is aimed at adults. We do not knowingly collect personal data directly from children. If you believe that a child has provided us with personal information, please contact us and we will delete it promptly.

1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in legal requirements. The latest version is always available on this page.

1. Contact Us

If you have any questions about this Privacy Policy or how we process your data, please get in touch:

GUZAVERINO
SB International UG (haftungsbeschränkt)
Fährstraße 217, 40221 Düsseldorf, Germany
Email: info@guzaverino.com